FAQ

Common Questions

How soon will my order be shipped?
Please allow up to 48 hours for us to prepare your order and 5-7 business days for shipping. As most items are made to order, production time can vary from item to item. For the most accurate turnaround time please refer to item description of each piece.

Is it safe to use my credit card on your site?
Shopping at Limoncelloaccessories.com is safe. We use a SSL certificate to ensure all transactions are secured.

When will my credit card be charged for my order?
LimoncelloAccessories.com charges your card, for the full amount at checkout when your order is placed and confirmation  number is provided.

What material do you use?
We use solid 10K, 14K and 18K gold plated with ethically sourced. We do offer a small collection of Vermeil, Gold Fill and Sterling silver items, please refer to listing description and color options as this will be specified for the available styles. 

*Vermeil is a sterling silver that has been gold dipped, in vermeil the base is
sterling silver and has a thicker coat, vs. gold-plated which is
anything from steel to brass or copper base, with a very thin gold
layer. Proper care must be taken with vermeil as it may turn and show
silver after significant wear. 

How Do I care for my Limoncello Accessories?
To get the longest wear from your piece we recommend a few of the following care tips: 

- store in a cool, dry place. Jewelry box or pouch is prefered
- always clasp your items closed when storing to avoid tangles and knots
- although gold piece can be exposed to water and various elements without tarnish it is always best to remove when bathing, swimming, working out and participating in any physical activity that may expose your piece to excessive pressure, or force as it may compromise the links, stone setting or scratch your piece. 

- To keep your Limoncello pieces looking it’s best, we recommend cleaning your items with a polishing cloth.

What if the size of my order (i.e.ring) is wrong?
We will happily resize it, for a small fee based on the item you ordered. Email us at limoncelloaccessories@gmail.com, and we will let you know the exact dollar amount prior to you sending it back.

Do you ship internationally?
Yes, we ship internationally to most countries.

What forms of payment do you accept?
We accept Visa, MasterCard, Discover & American Express for all orders.

What if I have other questions?
If you have any other questions you can email us at limoncelloaccessories@gmail.com